Consulate General of The Republic of Indonesia, 134 Adelaide Terrace, East Perth

Reviews

• Vina Lim

  26.06.2018
  ★ ★ ☆ ☆ ☆
  What was the problem with giving me the form 1st?
  
  I arrived, took a number to queue, it was 20 numbers apart. Oh dear, I thought. The form I was after, was not available on the website so when a counter was available, i quickly asked the lady (at counter B) for the form. She said get a number and wait. I asked another guy (counter A) who happened to be topping up some forms in the shelves 15 minutes after. He said, yes i would be given when my number was called. About 1 hour later, my number was called, the lady gave me the form and while telling me to complete the form, she called the next person in line (mrs Brown).
  
  Wasnt that my whole point an hour ago? To give me the form so that while waiting for 1 hour i could have completed the form. Instead, I waited again to submit the completed form.
  
  It got worse.
  
  After i completed the form, i waited for mrs Brown to finish her business. Counter A was available at the time, but i wasnt sure if he was serving, so i didnt approach, i waited for the lady instead. He called for the number. Oh darn, i could have.
  
  When the lady finished, she again called the next number while still answering mrs Brown's questions. I thought "wait, i am giving you this". While the lady was attending me, the next person stood next to me, waiting for me. I wonder if she knew i had been waiting, i didnt cut line.
  
  Dont get me wrong. The lady and the guy were both polite, but they could have given me the form. I wouldnt have asked if it was available on the website! Please improve more.
• Angela Wirawan

  20.06.2018
  ★ ★ ★ ★ ☆
  Gave a phone call and it went thru the officer in one go. Perth Consulate cant help me to extend my Indonesian Police Clearance (I hope they improve this service in the future). At least, the officer very polite and helpful,even she offered alternative to me. Keep doing well Bu/Pak!

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